Provider Questions

Because PSWs can work with individuals across the state of Oregon, you many have already been issued an SPD Provider ID number from ODDS. Creative Supports will still need you to complete a PSW Transfer Packet. This will allow our office to be able to confirm your Criminal History Check approval and your approved to work status, and allow us in assisting you with ensuring you are connected and properly set up with Public Partnerships, LLC.

See below for further information.

If your time sheet is submitted by the 1st of the month and needs no additional corrections, you can expect to be paid in approximately two weeks. Take a look at the ODDS State Payroll Calendar below for specifics around submission due dates and payment dates. If you would like to receive ongoing text reminders of when eXPRS time sheets are due, text PSWpay to 787753. It is important to note that if your time sheet needs corrections and the time sheet is not corrected in a timely manner, that your payment may be delayed.

eXPRS has provided several guides to instruct PSWs on how to do this:

Below are a couple of links

You will need to ensure that your contact information is up-to-date with our office, with eXPRS/ODDS, and with Public Partnerships, LLC. There are two forms that need to be submitted so that your contact information is updated, listed below.

Please review the Time Sheet Correction Notification

You would need to write at least one progress note for each time sheet, in addition to one progress note for every month of service.

A properly completed time sheet must include a progress note as of July 1, 2016. If a time sheet does not include a progress note, it is not considered to be properly completed and will be returned. We will attempt to contact you if the submitted time sheet does not include the necessary documentation.

The progress note should include a summary of the types of support you provided to the individual during that time period, and the individuals’ progress towards their goal. One progress note must be included for every month of service being recorded. It is perfectly fine to re-list the same supports every month as long as those supports were actually provided in the month you are claiming services for. Writing a progress note that only indicates supports provided to one specific event during that time period is not sufficient in Medicaid standards.