Clients

Clients who are looking for more information about the Brokerage or a particular form will find it in this section.

Customer FAQs

Support Service Brokerages are private organizations providing case management, in-home and community-based services to adults that experience Intellectual and/or Developmental Disabilities (I/DD). Brokerages have been serving Oregon since 2001 and presently support nearly 8000 people with I/DD with living independently in the community. All brokerages are governed by boards/advisory groups comprised primarily of people with I/DD and their families.  More information regarding the function and purpose of the brokerages can be found below.

Brokerages support adults that experience intellectual and/or developmental disabilities to choose, arrange, and monitor the supports they need to live on their own or in their family homes within the community. Brokerages help inform individuals, and their families, about their rights and options as adults, which allows individuals to make better decisions about how they live their lives and take responsibility for their choices. Brokerages were founded on the principles of self-determination: What would you like on your plan? What services do you need? What services do you prefer? Who would you like to provide those services? Where would you like your services We offer self-directed, person-centered services. Brokerages serve about 8,000 people statewide. No matter where you live in Oregon, there is a Support Services Brokerage available to serve you. In some areas, there are as many as five choices.