When you look up the word “Brokerage”, the definition is the business or service of acting as a broker. A “broker” is a person or firm who arranges transactions between a buyer and a seller. We are not financial brokers; we are disability services brokers. This means that in addition to basic case management, our Personal Agents help connect people to resources that fit their needs. The funding you get through Support Services is a social benefit, through state and federal funding sources. This means that your service funds are tax-payer dollars, and while it is important that we are good stewards of these funds, it will not cost you anything to access them.