What are the different types of service providers?

Key attributes for Service Providers available with Brokerage

 

Personal Support Worker

  1. Employed by the person receiving services, their guardian, or a designated employer
  2. PPL is responsible for payroll functions
  3. Paid hourly for all or a portion of a person’s attendant care needs
  4. Employer is responsible for recruitment, hiring, training, scheduling, and firing their PSW
  5. Proxy may assist with some employer functions
  6. PA is responsible for providing the information about the person receiving service’s needs and risks in the Service Agreement
  7. Flexible
  8. Person receiving services has a choice of hiring anyone who meets minimum requirements

Community Living Supports (nonstandard)

  1. No changes to this agency type in 2023
  2. Agency is paid hourly for all or a portion of a person’s attendant care needs
  3. Agency is responsible for all payroll functions
  4. SC/PA is responsible for providing the information about the person receiving service’s needs and risks in the Service Agreement or ISP
  5. A range of models exist from agencies that encourage persons receiving services to recruit, schedule, and train DSPs to agencies that manage a pool of trained DSPs.
  6. Agency will need to be interviewed about their specific practices and expectations of the Agency and service recipient

Standard Model Agency

  1. Agency is paid hourly for all or a portion of a person’s attendant care needs
  2. Agency is responsible for training, hiring, scheduling, and firing
  3. Agency has back up responsibilities when services are scheduled in advance
  4. PA is responsible for providing the information about the person receiving service’s needs and risks in the Service Agreement or ISP
  5. Agency develops implementation strategies and reports on progress for desired outcomes
  6. Agency develops protocols to mitigate known risks
  7. DSPs have increased training expectations