Personal Agents (PA’s) provide case management services using person-centered practices to assist people experiencing Intellectual and/or developmental disabilities with accessing needed medical, employment, social, educational, and other services. Case management service include but are not limited to assessment and periodic reassessment of individual needs and preferences, development and periodic revision of the Individual Support Plan, referral and related activities, monitoring, and follow-up activities. Personal Agents do not provide direct support, they will assist you with finding the supports you need to live the life you have chosen
